Build team clarity, reduce friction, and create more reliable collaboration.

When teams fall short of expectations, it's rarely because people aren't trying. It's more often because expectations were unclear, unrealistic, or not aligned to shared priorities. We help teams examine the root causes of workplace disappointment and equip them with an easy-to-use framework to build trust, clarity, and accountability into how they work together.

With Big Waves:

  • Adopt a shared language and framework for setting and evaluating expectations

  • Unpack where and why things break down in shared work

  • Discover a practical process for establishing, maintaining, and reviewing expectations over time

This support can look like a workshop, a conversation, a change project, or other custom engagements.

Joanne Kerrigan

Having led transformational change from the inside, Joanne Kerrigan brings deep understanding of organizational complexity to her work. She loves to "find the thing underneath the thing": the conditions beneath the symptoms, and the moments an organization begins to see itself more clearly. She has also guided learning across classrooms and online cohorts, and loves what she calls learning magic.